Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika

|| Societal Issues AI General Intelligence || Journal || Medium (5-10 min)

Analysis of 582 Reddit posts on Replika shows social chatbots can comfort users but also foster emotional dependence that mirrors human relationships. Some users felt responsible for the bot’s “needs,” revealing complex mental health risks alongside benefits.

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The Heterogeneous Effects of AI Companionship: An Empirical Model of Chatbot Usage and Loneliness and a Typology of User Archetypes

|| Societal Issues AI General Intelligence || Journal || Medium (5-10 min)

Study of chatbot users shows these AI relationships can comfort some like boosting confidence and easing loneliness while deepening isolation or dependence for others. Outcomes hinge on vulnerability and use patterns, underscoring the ethical need for designs that protect.

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